The Thunderbolt 3

When I searched for the thunder damage, I learned that damage caused by thunder was also covered by fire insurances. When we built this house, we got the loan from Government Housing Loan Cooperation which required us to take out the predetermined fire insurances.
I took out the document out the Documents out of the Documents File given by Sekisuihouse and called the insurance company the following morning. The insurance company told that there were so many houses damaged by the thunderbolt that it would take several days to send us the documents required for claiming payment; however, they could send them around Monday which was 6days after that day. I was also told that it was alright that we repaired the damaged parts before we sent the quotations to the insurance company although basically it should be the other way around.

The repairman for shutters knew that fire insurances covered the damages from thunderbolts and how to claim the payment. He sent us the quotation immediately after his visit. We got it just the next day. Shortly after we got his quotation, the insurance company sent us the form the required documents.
Although I had thought that we did not have to hurry, it was OK after the repair of the intercom; when other two documents had been ready, I called the Panasonic service station to send us the quotation.

Three weeks after the thunderbolt the process for the insurance claim was finished although the repairs had not been completed.
Ten days after the claim we got the insurance coverage. I was surprised to know that the company paid the full amount and more. They paid about ¥130000 and plus a little less than ¥40000in the name of expense insurance money. The person in charge called me to inform that I would receive a notice of payment in which the amount to be transferred and specifications are stated. I understood it as a reward for being busy for arranging the repair and so on.

the repair of the intercom was finished two days before the payment from the insurance company. It was just one month after the thunderbolt.
Although we couldn't have got our intercom repaired by that day because the Panasonic service didn't have appropriate parts, while the kitty-cornered house was repaired sooner because they had a suitable component. In the case of thunderbolts, so many houses are damaged all at once that the date of repair may be considerably different depending on how soon someone call service station.

A little before the repair of intercom YKKAP called us. I thought they had got the parts and would come to our house in a few days. It was far from my expectation. The man on the opposite side of line said "the metal mold for the parts was dropped and broken accidentally. So they have to make the mold first, and then they can start to make the parts. We calculate it takes about three months."
Even if three months is a rather longer estimate, we might not get it repaired before the end of the year. What a tough luck!
Well it's OK. I am going to go on a trip at the end of this month and before the trip I have to go to Osaka. I have a lot of thing to do. That would serve as a convenient distraction.

# by mamineko110 | 2011-01-03 23:51 | Comments(0)

The Thunderbolt 2

But can those shutters or intercoms be broken by thunderbolts? I searched for the case by inputting “thunderbolt shutter breakdown” into the cell phone. Oh! There it is! I found the case that a shutter for the garage didn’t move in closing condition. When an electric shutter is opened by hand, it should be done from inside. In this case the person was outside the garage. It seemed to be such a hard job. The cause for the breakdown might be that its fuse was blown by the thunderbolt. The article said so. Oh thunderbolt does such a terrible thing! I was not able to find the case of intercoms.

The next morning I waited until nine o’clock to call the Sekisuihouse customers center. It is all right to call the Panasonic service center about the intercom; however, where whom should I call about the shutter? In such a case I always called Sekisuihouse. Sekisuihouse takes care of the old customers even after the warranty expiration date is expired. Tuesday and Wednesday are their regular holidays. The customers are served by their holiday office on the transfer telephone on those days. The Sekisuihouse’s headquarters are in Osaka. So you hear Osaka dialect when you call the Sekisuihouse customers center on holidays.

The man on the other side of the telephone asked me who the maker of the shutters. I tried to find the manual for the broken shutters in the instruction file. But I could find only a booklet for the unbroken one. Sekisuihouse gave us a fat folder in which they filed all the manuals for something like air conditioners, system kitchen and ceiling lights and the like when we built the new house. I was not able to find the manual there means that because we were not given it in the first place. I told the man that we didn’t know the name of the shutter manufacturer. He said to me “Take a look at the switch please. You can find the name on it.” “I see YKK AP there.” “That’s it. It means it is the products by Sanwashutter. I am going to contact them.” And he said “Is there anything else which is broken?” He told me that he was going to handle the intercom issue.

Meanwhile NTT called perhaps around 9:20. Of course I got it on the cell phone. “We dealt with the recorded complaints in the order they are recorded. Your turn was after 2 o’clock late at night. So we call you now this morning. “NTT man told me the repair person was going to come around 10:20. It’s so early. I might have called them at the number for general customers. From that reception they passed our issue to the “Hikari” section. Although I knew that the receipt number was different, I was so upset that I must have called the wrong number.

The serviceman came on the announced time. He changed the modem which worked as the gate from the outside to the house. Soon the telephone came back again and TV too. Just then did I get a call from Sanwashutter. Good timing! Sanwashutter was going to come 9o’clock tomorrow morning.

It took some time to reconnect the internet. We didn’t rent a router for wireless LAN from NTT. We bought NEC’s product. The price of the router was \3000, so it was rather economical. Nonetheless even after the modem was changed, our net didn’t work. It may because the router was also broken. The serviceman explained to me suavely with patience since I was slow to understand. He asked me where the data of provider were put, in the modem or router. I couldn’t tell it because I didn’t set them up. Anyway the router was broken, so he put the data in the modem. Now we were able to access the internet as long as by connecting PC to the modem directly. Good god. All we have to decide now is whether to buy a router for the wireless LAN or to rent a wireless LAN card which should be put into the top of the modem from NTT. I have to talk with my husband. It exactly means that we could use wireless LAN after the next day.

I remembered the “fon” which came with iPhone as a gift. My son left it because he didn’t need it. It may be the wireless LAN router for iPhone. I judged from its appearance. If I could utilize the fon, I might be able to use WiFi, 3G is a little bit slow. After the long struggle I succeeded in set it up. There is WiFi mark on it! All I have to do is follow the simple procedural manual which attached to the fon. But I couldn’t do it easily. When I succeeded in setting it up, I sent an email as a trial. There was a sign showing in transition. It lasted for a long time. After 20minutes, it said “the transmission was failed.” I was so disappointed and felt exhausted. “One shouldn’t give up after just a first failure.” I tried again when recovered. But the result is same. I got more exhausted.

We chose NTT rental as our wireless LAN device. We waited for the LAN card to come. The day after the next day it arrived. We have subscribed to the Remote support service of NTT East since last April. We bought a new TV set at that time. The condition of discount was subscription to Flet’s Hikari of NTT East and in addition, Virus Clear and Remote support service for more than two months. After one year interval I called the service for help. It was so easy in the case of new notebook PC. In the case of old notebook it was so difficult. It took almost two hours. The cost of the service is \525 a month. I may say that the one year’s cost was paid off.
Well it was the Wednesday morning. The Sanwa shutter service man came and said “They are not our shutters.” He told me that when he was called by Sekisuihouse and said “It is highly possible the shutters are not ours.” Oh no! Sekisuihouse shouldn’t do so. Although the serviceman said “ I am going to call and explain Sekisuihouse. ”, I called Sekisuihouse immediately. Because Tuesday and Wednesday are its holidays, I called the same Holiday Office as yesterday. I asked for the man who attended me yesterday. “The Sanwa shutter man said “It is not theirs.” When it is written YKK AP, it is YKK’s, isn’t it?” He said “Even if so, in many cases they are Sanwa shutter’s products. I arrange the repairmen again.” After a while YKK AP serviceman called. He told that he was able to come on Friday. I told that Friday was not good and he told he told that next time he was available was six o’clock Monday night.

At six o’clock Monday night I was waiting for him wondering if he can repair in the dusk. He came. He told that it was impossible to repair on that day because he didn’t have change parts. Because of the thunderbolt there were so many repairs that he had run out of his parts in hand. Ouch! If we contacted YKK AP earlier, we could have had it repaired. This repairman told that there was no possibility that YKK AP is written on the product of Sanwa shutter. Yeah! That’s make sense. I have never seen SANYO TV written on a Panasonic. When he has got the parts come, he will call me and repair.

As for the intercom, repairman came on Saturday. He told that he took the intercom back and came again at a future date. I imagined he also didn’t have exchange parts for the same reason as YKK man. There remains gaping on the wall of the first and second floor.

# by mamineko110 | 2010-11-20 23:17 | うだうだ | Comments(0)

The Thunderbolt

I was watching TV. Suddenly the screen turned dark and the sign said “We have trouble in receiving conditions.”

Thunder has been rumbling for quite a while. While we were at dinner, I saw a lightening out of the window and said “Oh no! Flash? No, it can’t be a flash. It’s improbable somebody comes to my house to take photos secretly. It can’t happen.” I murmured such a ridiculous thing.

Speaking of lightening, the terrific crack a little while ago was so close to the lightening I saw from the corner of my eyes.
I recall and think the thunder bolt was not so far from around here.

Flashes of lightening and peal of thunder didn’t stop. One after another without intervals.
Shortly after the TV has gone out and stupor, I came back to myself. The sign means TV itself is OK. I should pull the TV cord off the outlet to prevent it from being broken by thunder.
Another TV is all right? I went to the other room and pulled the cord from the outlet. Taking this opportunity I also pulled off the cable connecting with the modem.
And returning to the living room, I pulled off this cable too.
We are provided with access to internet, telephone and TV by NTT.
There is something wrong with receiving conditions of TV now. How is it with telephone!? I picked up the receiver. No sound came from the main phone. Nor did it from the cordless handset. And on the second floor the situation was same with another set of telephone. Does this mean our internet is also dead? IPhone shows 3G. Inside my house it always indicates wifi. I went to see the modem or the router. I don’t know the name of the device. Anyway it is the gateway for three of ours. Wow! All the lamps went out spectacularly. It means all three are dead. They must have been killed by thunder.

Are others OK? I checked all the electric appliances in our house. I found the lamp of inter-phone showing in-use was blinking on and off on the second floor. I wanted to plug off the cord; however, I couldn’t find it. And the three of four electric shutters didn’t come down even when I switched on.

I went to see the power distribution panel. None of the breakers were down. I understood neither of the shutters and the inter-phone was fed electricity from this panel. By the way how is the outlet from which the modem is fed? I took the fan and plugged it in one of the two outlets. The fan worked.

What shall I do now? My cellular phone is alive. So I searched for information by my iPhone. If such disturbance by thunder is happening in this area, I don’t have to do anything about it. A Short while later they come back again. If this difficulty has happened only in my house or next door and mine or three houses, it won’t get solved without my taking action. I consulted NTT home page and found there was no problem with the facility of this area.

Now I have to call NTT. What is the contact number for trouble? Where are the related documents for this? I couldn’t recall where it was soon.
A little later I found the paper carrying the phone numbers. Oh! it begins with 0120. Is it possible calling the number beginning with 0 by cellar phone? Anyway I tried.
My phone was soon connected.
The counterpart on the other side of the telephone line was a machine as the paper said. “After 17 O’clock we accept by recording and deal with each issue in order.”
As soon as I hung up, I found I didn’t tell my name. I called again. Then I told my name first. Soon I noticed I hadn’t given our telephone number.
I called and told my name, telephone number and our trouble. A short time later I found out again. I told our home telephone number. From that number they can confirm we are a customer for NTT; however, they have no way of contacting us because the telephone is disconnected. I called again and said “My contact number is XXX XXXX XXXX.” at the end.
To be continued (may be)

# by mamineko110 | 2010-10-13 18:14 | うだうだ | Comments(2)




「Justice」は本になっていてあんまりむずかしくないよ。 ・・・・ さすがぁ 釈迦に説法ではなく お知らせ だった。

# by mamineko110 | 2010-10-03 23:06 | うだうだ | Comments(0)


今まで雷が鳴っても、「あ 雷 鳴ってるわ」とそれほど気にもとめませんでした。



少し前から雷が鳴っていた。食事中には窓の外に光が走り 「あら! フラッシュ? な、わけないよね。ここの家にフライデー(写真の隠し撮り)なんて来るわけないもんね。」なんて馬鹿を言っていた。

もう一台のテレビは無事・・・・・・・だろうか? 別室のテレビへ行って、急ぎ電源コードを抜く。ついでにモデムとつながっているケーブルも。居間に取って返し、こちらのケーブルも抜いた。

テレビの受信に問題があるとすれば、電話は? 受話器を上げてみる。何の音もしない。子機のほうも同様。二階の親子も。するとインターネットも? 家の中ではwifiになっているはずのiPhoneが3Gの表示になっている。すべてを束ねるモデムというかル-ターというかその機器を見に行ってみる。

他は大丈夫か? 家の中の電気関係を見てまわった。二階のインターフォンの使用中ランプが点滅を続けている。電源コードを抜こうにも、それらしきものが見当たらない。

分電盤を見に行く。ブレーカーはどれも下りていない。すると、シャッターもインターフォンも、ここを通さずに電気をとっているに違いない。ところでモデムが電気をとっているコンセントはどうなっているのだろう? 二口あるもう一つに扇風機を持ってきて差し込んでみた。扇風機は動く。

これから何をなすべきか? 携帯電話は使えるのでiPhoneで検索してみた。

えー故障時の連絡先は・・・ この関係の書類は・・・ すぐに思いだせない。
しばし後、電話番号群が書かれた紙を発見。うーん 0120で始まってる・・・0で始まる番号へ携帯からかけられるんだっけ? まあとにかくかけてみることにした。


しかし、雷でシャッターやインターフォンが壊れるなんてあるのだろうか? 携帯に「雷 シャッター 故障」と入れて検索してみた。あるのだ! 車庫のシャッターが閉まった状態で動かなくなったそうだ。電動シャッターを手動で開ける場合、内側からだそうで、この場合人は外にいる。大変な苦労だったようだ。故障の原因は落雷でシャッターのヒューズが飛んだらしい、とある。そんなことがあるのだ!
                                                つづく (かもしれない)

# by mamineko110 | 2010-09-15 22:47 | うだうだ | Comments(0)


カマキリの卵の抜け殻だ・・・・ ぼかっっと手に持ったスコップでたたいた。
痛っ! さされた
ハチがたかってるのが見えてたのに なんでそんなことをしたのか?? 自分でもわからない。

ハチに刺されたのは初めて。一時はパニックになったが しばらくして広がった赤みもひき、なんということもなかった。

# by mamineko110 | 2010-07-28 06:58 | Comments(0)


この経緯を最初に知った時は少々驚いた! 複雑すぎる!

このわけは 風が吹けば桶屋がもうかるほど長い話ではない。










# by mamineko110 | 2010-07-15 22:50 | うだうだ | Comments(2)



# by mamineko110 | 2010-07-04 10:45 | うだうだ | Comments(2)




また、世の中でわからないことが増えた! ぶつぶつ



# by mamineko110 | 2010-05-05 23:48 | うだうだ | Comments(0)





# by mamineko110 | 2010-03-06 23:42 | Comments(0)